We regret to learn that you have not yet received your delightful flowers or plants. Please find detailed information regarding our various delivery options below:
- Standard courier delivery - While we successfully deliver 95% of our orders punctually, there may occasionally be delays in flower deliveries due to the current shortage of drivers in the UK. We kindly ask that you allow up to 24 hours following the chosen delivery date for your order to arrive. Should your order remain undelivered during this period, please reach out to Customer Support, who will be pleased to assist you.
- Premium guaranteed delivery - This option guarantees arrival on your selected delivery date. In the event that we fail to deliver or attempt delivery on the designated date, please contact Customer Support, who will be happy to assist you.
You can track my order here