If the recipient does not answer the door, or is unable to answer the door, the courier will do their best to place the package in a place that can be found by the recipient. Sometimes it can be left in a hidden place to minimise the risk of theft. Upon delivery, we will let you know via email and SMS of the delivery confirmation. If the recipient cannot locate the order, then please contact Customer Support for further assistance.
We can also recommend selecting special delivery instructions, which you can do below the gift card options.