Quality & Freshness

Bouquet Care

• Why are my roses looking tired?
• Care tips for roses
• Care tips for peonies
• Care tips for lilies
• Care tips for gerbera
• Care tips for carnations

See all 11 articles

Bouquet Appearance

• What does delivered in bud mean?
• What are the differences between letterbox, hand-tied and bouquet
• Why do my flowers look different to the image?

Flower Quality

• Why Do My Roses Have Darkened Outer Petals? Understanding Guard Petals
• Why do my flowers appear wilted & dehydrated?
• I’m unhappy with the quality of my flowers, who do I contact?

Freshness Guarantee

• 5 - Day Freshness Guarantee
• Do I have a warranty on my purchases?

Packaging

• My box is damaged?
• How will my flowers or plant arrive?