If you are inquiring about the warranty associated with your purchases, please find the details below:
Legal Guarantee:
The legal guarantee is applicable to all items acquired from us. This guarantee assures that a product will perform as a consumer may reasonably anticipate.
Consequently, you can expect our products to fulfil your reasonable expectations regarding quality and performance.
Freshness Guarantee for Flowers:
In relation to flowers, we provide a five-day freshness guarantee. This guarantee ensures that your flowers will retain their freshness for a minimum of five days following delivery.
It is essential to understand that our freshness guarantee does not diminish the legal guarantee applicable to all items.
By familiarising yourself with our warranty policies, you can shop with confidence, knowing that your satisfaction is our utmost priority.
Should you have any inquiries or require further assistance regarding warranties or your purchase, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your floral experience with us surpasses your expectations.