We do our very best to ensure that the recipient receives your gift safely.
Sometimes, life gets in the way and there may be problems that prevent us from delivering.
These include the recipient not being at home or not being able to find somewhere secure to leave your order.
If this is the case, we will leave a card at the address - please ask the recipient to look around for it. If we do not hear from you, we will attempt a second delivery usually on the following day.